Quick Start and Client Setup

ACCOUNT

Create an Account and Open the User Panel

Select “Start Free” below to open the ShunVPN user panel’s account creation page. No email address is required; create an account with a username and password. Choose a username you can recognize, and use a password you don’t use on other sites. Check your details before submitting, then save your login information in a trusted password manager instead of relying on your browser’s temporary memory.

After creating your account, follow the prompts to open the user panel. If you already have an account, use the “Log in” link in the navigation instead of creating another one. The marketing site provides information; the user panel is where you manage plans, orders, downloads, and subscriptions. It’s normal for the interface to change when you enter the panel—you don’t need to purchase the service again.

Once you’re in the panel, open the account overview and make sure you’re using the account you intend to purchase a plan with. If you already have an account, remember that orders and subscriptions are tied to that account. If your browser has saved a different account, log out before switching. Once the overview loads, continue to plan selection. Creating an account does not activate a plan.

Start Free

PLAN & ORDER

Choose a Plan and Check Your Order Status

Open the plans section in the user panel and consider how you’ll use the service before comparing data allowances. Monthly subscriptions suit regular use: ¥9.9/month for 60GB, ¥18/month for 250GB, or ¥28/month for 500GB. Data resets monthly on the activation date. Data packages suit variable usage: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. They last until used and never expire. Compare the data allowance with your usage habits, not just the upfront price.

Once you’ve chosen a plan, open its order page and check the plan type, price, and data allowance before paying as prompted. Alipay, WeChat Pay, and USDT are supported. Follow the information shown on the payment page; don’t pay based on an old screenshot or details forwarded by someone else. To compare plans side by side, see the plan and pricing guide, then return to the panel when you’re ready.

After payment, return to the panel to check the order and confirm the plan status has updated in your account overview. A payment app’s confirmation and the panel’s record of payment are separate checks. If the statuses don’t match yet, refresh the order history and keep your payment receipt. Don’t submit the same payment again. If you need help, use the panel’s support ticket option and describe the order and payment status.

All plans support unlimited devices and come with a 14-day no-questions-asked refund guarantee. If you upgrade mid-term, the price difference is converted into remaining days; an upgrade does not restart the full plan period. For now, choose a plan that suits you and confirm its status. See the FAQ for refund and billing details—there’s no need to learn every detail before your first import.

Choose This Plan

SUBSCRIPTION

Get Your Subscription from the User Panel

Once your plan is active, open the account overview and find the subscription option. The subscription link lets your client retrieve route configurations; it isn’t a regular webpage or your account password. The client needs to load this link before it can display the available routes. After purchase, your device usually isn’t ready to connect until you import the subscription.

If the panel offers an import option for your installed client, select it and allow your browser to open the client when prompted. If there’s no suitable option or the client doesn’t open, copy the subscription link instead. For manual import, paste the link into the client’s subscription URL field. There’s no need to send it through a messaging app or open it in a browser and copy webpage content.

Paste the link into the client soon after copying it so you don’t accidentally replace it on your clipboard. Save the configuration, then update or refresh it so the client can load the route list. If the list is empty, first check the plan status and make sure the full link was pasted, then review any update errors. Seeing a configuration name alone doesn’t mean the subscription has loaded.

Treat your subscription link like an account credential. Don’t include it in public screenshots, articles, or shared documents. When contacting support, describe what failed and include the error message; hide the link and other sensitive account details in screenshots. For information on updating, resetting, and maintaining your link, see the user guide. This page will take you through your first import.

Open Account Overview

CLIENT IMPORT

Import the Client for Your Platform

Open the Downloads section in the user panel and choose a client for your device. You can access downloads for Android, Windows, macOS, and Linux just by logging in; you don’t need to buy a plan first. To get and use a valid subscription, the relevant plan must be active. The iOS client download requires a purchased, unexpired plan. Refer to the panel for the current download options and instructions; this page doesn’t provide installers or subscription links.

We recommend using the ShunVPN client provided for your platform in the user panel. It manages routes through your subscription; you don’t need to enter a server address manually in your device’s network settings. If you already use another subscription client, check whether the panel provides a compatible configuration format. Don’t assume a client can read the same configuration just because it has an “Add” button.

Windows: Add a Subscription and Connect

Download the Windows client from the panel and open it after installation. Go to Subscriptions or Configuration Management and choose an option such as Add Remote Configuration or Import from URL. Paste the subscription link you copied earlier. You can give the configuration a recognizable name, but make sure the URL field contains the complete link. Save and update it. When the route list appears, select this configuration and choose a route on the connection page.

If the panel offers a one-click import option, you can use it after installing the client. If your browser asks whether to open an app, make sure it’s the client you just installed. On your first connection, the system may ask for network permissions; check the app name and follow the client’s instructions. Don’t run other proxy tools at the same time, as they may overwrite your system proxy settings.

macOS: Import the Configuration and Allow Network Access

Get the macOS client from the panel, then follow the download instructions to install and open it. In the client, go to Configuration or Subscription Management, choose Add by URL, paste the subscription link, and save it. Refresh the configuration to load its contents. If you’re importing through your browser, first make sure the client is installed and opens on its own, then return to the panel and try again.

macOS may ask to add a network configuration or grant the client network permissions. Read the system prompt and check the app’s name and source before allowing access. Don’t disable macOS security settings as a substitute for following the normal installation steps. Once the route list loads, select a configuration and connect. If the client shows a connection but nothing changes in your browser, check access in the next step instead of reinstalling right away.

Android: Save the Subscription and Allow the Connection

Sign in to the panel on your Android device and get the client from the Downloads section. After installing it, open the client and choose Import from URL under Configuration, Subscription, or Configuration Management. Paste and save the subscription link. If the client supports QR code import, use only the content provided in your own panel and make sure it’s a subscription link, not a link to another page.

Update the configuration, select a route, and tap the client’s connect switch. When Android asks to set up a VPN connection, check that the request comes from the client you’re using before allowing it. This lets the system route the relevant network traffic through the client. If the connection drops after you switch back to your browser, check the app’s background activity and battery settings. You don’t need to change every system setting before your first connection.

iOS: Get and Import the Client from the Panel

Sign in to the panel on your iOS device and make sure you’ve purchased a plan that hasn’t expired. Then get the client from the App Store link in the Downloads section. If the panel says you need to set up a plan first, return to the account overview and check its status. Don’t install configuration profiles from untrusted sources. Once the client is ready, return to the overview and choose a compatible import method, or copy the subscription into the app’s subscription settings.

For manual import, choose Remote Subscription or URL Configuration, save it, and update it before selecting a route. The first time you connect, iOS may ask permission to add a VPN configuration. Confirm the app and follow the system prompts. Granting permission doesn’t mean you’re connected yet: return to the client to check the connection switch and status, then open a browser to test access.

Linux: Load the Subscription as Instructed by Your Client

Get the appropriate client from the panel’s Downloads section and follow its instructions to choose an installation method for your Linux system. In most graphical clients, you can add a remote subscription under Configuration Management. If the menu uses different wording, follow the download section’s instructions to find the import option. Save and update the configuration, select it, and then connect. Don’t run the subscription link as a terminal command.

You only need to follow the section for your platform before testing the connection; there’s no need to repeat the process on every device first. To use another device, sign in to your panel and follow the steps for that platform. Unlimited devices doesn’t mean your subscription should be shared publicly. Keep your account and subscription link secure.

Get the Client

CONNECT & CHECK

Connect to a Route and Test Access

Return to the client and make sure the updated subscription is selected. Choose a destination region from the route list and connect. For your first try, pick a region that suits what you want to access and leave other settings at their defaults. Keep in mind that importing a configuration only prepares the routes; connecting is what starts routing network traffic.

Check that the client shows a connected status and that any required system permissions are granted. Then open a browser, visit the website you want to use, and check whether the main page loads. Try the task you actually need to do, such as opening a project page or sending a request to a tool. Don’t rely on the color of a switch alone; loading a homepage doesn’t necessarily mean every feature of a service is available.

If the target service still won’t open, first close other network proxy tools and confirm that the subscription updated successfully and the intended route is selected. Reconnect and refresh the page. Change only the route while keeping other settings the same so you can compare results. If the service requires a specific region, check that the route matches and review the platform’s account requirements. Your account eligibility, regional policies, and the service’s status can also affect access.

If the client says it’s connected but an app behaves the same, check whether the app needs to be restarted and whether the client’s proxy mode covers it. Don’t rush to change DNS, routing, and several modes at once; you could lose settings that were working. Note whether the subscription updated, whether the connection succeeded, and which pages failed. Then see the connection and troubleshooting FAQ to narrow down the cause instead of repeatedly reinstalling the client.

Once your task works as expected, you’re all set. For everyday use, keep the client and subscription updated, check your plan status, and switch routes when needed. Monthly subscriptions reset each month on the activation date; data packages last until used and never expire. Before renewing, check your account overview and decide whether you need a different plan. For ongoing maintenance, choosing routes, and advanced settings, see the complete user guide.